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All sales are final. No Refunds. No chargebacks. No Transfers. No guarantees.

Ongoing payments may be cancelled at any time by emailing billing@freespiritliving.com.

THE COACHING RELATIONSHIP
Client acknowledges that coaching is a team effort, and Client will get out of coaching only as much as he or she puts into it. Client agrees to fully participate in coaching and follow the Coach’s instructions to her best ability. Client agrees that if she desires optimal results she will communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program.
Client acknowledges that Client is solely responsible for creating and implementing her own decisions, choices, actions and results based on coaching calls, sessions, and interactions with Coach. Client agrees that the Coach is not and will not be liable or responsible for any action or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.
Client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education and recreation. Client agrees that deciding how to handle these issues, incorporating coaching principles into those areas and implementing choices is exclusively the Client’s responsibility.
Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, Client should promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach.
Client understands that Caytlyn Dee is not a licensed Colorado mental health professional and does not provide psychotherapy, counseling, or any other mental health service that would require a license, nor does Coach hold themselves out to provide such services. Coach provides consulting and educational services that often result in substantial learning and personal transformation, emotional ease and facility, as well as increased happiness and deeper connection to self & body. However, Client should always trust their own intuition and instincts above all else, and Caytlyn Dee does not claim to give medical advice.
Issues that are explored in this experience can be highly sensitive touching deep beliefs and feelings that Client may not always have had access to. Client realizes they have the option to refuse to participate in any particular exercise and the right to any physical or emotional boundary they choose. Client agrees to take responsibility to communicate such boundaries to Caytlyn Dee immediately, should they arise. Client understands that Caytlyn Dee does not engage in any sexual contact with her clients and that any request for such engagement from Client may result in immediate termination of the coaching relationship. Any touch provided is done so with direct consent from Client and offered with strictly therapeutic, non-sexual, and healing intention.

VIRTUAL COACHING
Client acknowledges that the virtual coaching provided under this Agreement will be provided in a 1:1, Zoom setting.
Coaching sessions will be recorded upon request. If recorded, the recording will be made available to Client within 48 hours of recording. Coach will store the recordings securely and will not publish any recording unless all participants agree, but Coach cannot guarantee the security of any recordings. Client consents to such recording and uses of the recordings and acknowledges the risks of electronically storing and sharing such files.
Coach cannot guarantee specific results as a result of this experience. The outcome of working with Coach is that you will receive what is described below. Comments about the outcome are expressions of opinion only. Coach makes no guarantees other than that the services described in Section 5 below be provided to Client in accordance with the terms of this agreement. Client acknowledges that Coach cannot guarantee any results for them.

COACHING SERVICES
Coach agrees to provide Pathway To Vitality Package outlined in Attachment A to Client, subject to the terms and conditions of this Agreement.

SCHEDULING & CANCELLATION POLICY
It is up to Client to schedule her 1:1 Zoom sessions to ensure the utmost safety & efficacy of this entire experience.
Coach reserves the right to cancel any coaching session by notifying the Client at least 4 hours prior to the scheduled session. Coach agrees to reschedule the canceled session as soon as possible.
If Client is unable to make time for the preparation sessions, Coach reserves the right to dismiss her from this agreement & the in person retreat. No refunds will be given. By entering into this agreement you are agreeing to participate fully in this experience. Client shall not be entitled to a refund of any fees paid for any session Client fails to attend.
It is up to Client to protect her investment with proper travel insurance, in case she is unable to travel to the retreat for any reason.
If Coach becomes ill, injured, or deceased Client would be entitled to a full or partial refund. If refund is requested due to the untimely death of Coach, it is up to Client to reach out to admin@freespiritliving.com to request refund by the people who handle Coach’s estate.

COMPENSATION
7.1 Client shall either pay in full for the entire package or arrange a bespoke installment plan with Coach as selected at checkout. The balance is due in full prior to the 1:1 Container or Retreat begins. If Client fails to make a payment, she will be given the opportunity to discuss her payment options with Coach. If Client is unable to pay the remaining balance, she may discuss alternative options with Coach, but is not entitled to any refunds.


7.2 Coach acknowledges and agrees that payment as provided in this Section shall constitute full and final compensation for all Services and rights granted under this Agreement.

CLIENT RESPONSIBILITIES
Client agrees to cooperate with Coach to provide all information and materials necessary for Coach to provide the Coaching.
Client acknowledges that her participation is vital to Coach’s ability to provide helpful and high-quality coaching services. Client must fully participate in the coaching process, including providing requested information in a timely manner, to receive the full benefit of the Pathway To Vitality Package.
Client understands that it is her responsibility to schedule & show up for sessions on her own accord via the links she has been provided.
Client understands it is her responsibility to acquire suitable travel insurance if desires it.


TERM
This Agreement shall have an initial term of 12 Months.

TERMINATION
Coach may terminate this Agreement at any time if Client does not make an effort to complete her preparation sessions, does not show up to in person sessions, copies, steals, or shares program content with others, or breaks any other part of this agreement.
All payments under this Agreement are non-refundable except as described in 6.4. Client shall not be entitled to a refund for any reason, including but not limited to termination of this Agreement. Payment under this Agreement reserves a spot for the Pathway To Vitality Package, reserves Coach’s time, and prevents someone else from taking this spot; as such, all funds paid shall be considered compensation for services rendered are not refundable.

10. FORCE MAJEURE
Coach shall not be liable for delay or failure in the performance of its obligations under this Agreement if such delay or failure is caused by conditions beyond its reasonable control, including but not limited to, fire, flood, inclement weather, accident, earthquakes, telecommunications line failures, electrical outages, network failures, acts of God, terrorism, civil commotion, act of government, epidemic or pandemic, or labor disputes.
If Coach arrives late to any session due to unavoidable delay (traffic, weather, etc.), Coach will add the missed time to the end of the session or give Client the option to reschedule.

CONFIDENTIALITY
The coaching relationship and any information that the Client shares with the Coach as part of this relationship is considered confidential (“Confidential Information”). Coach agrees not to disclose or make use of any Confidential Information, directly or indirectly, except for the sole benefit of Client, as necessary to perform the Coaching, without Client’s written consent. Coach will not disclose Client’s name as a reference without Client’s written consent. Coach shall not directly or indirectly disclose or make use of any Confidential Information after the term of this Agreement for any reason. Coach will use reasonable care in handling Client’s Confidential Information so that it does not enter the public domain.
Client acknowledges that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and communications between Coach and Client or between Client are not subject to the protection of any legally recognized privilege.
Coach may disclose Confidential Information to the extent that: (i) it becomes publicly available or known by no fault of Coach; (ii) Client grants permission for such disclosure in writing; (iii) Coach obtains the information from a third party, without breach of any obligation to the Client; (iv) disclosure is required by any court or government agency; (v) Coach reasonably believes that there is an imminent or likely risk of danger or harm to the Client or others; or (vi) it involves illegal activity.
In receiving Coaching, Client will have the benefit of proprietary systems, strategies and techniques developed by Coach (“Coach’s Proprietary Information”). Client acknowledges that Coach’s business relies on Coach’s ability to provide such insights to various clients. Client agrees not to disclose Coach’s Proprietary Information to any third party, directly or indirectly, during the term of this Agreement or after it ends.
INTELLECTUAL PROPERTY RIGHTS
Client will not copy, duplicate or steal any content provided to client, including this contract. This includes any and all programs, offers, coaching call materials, or any other portion of any of the offers included within the Pathway To Vitality Package.
Those purchasing digital programs are permitted from time to time to download and/or print one copy of individual pages of any corresponding workbook content for personal, non-commercial use, provided that all copyright, trademark and other proprietary notices are kept intact and the content is not shared with others.
Clients may not in any way at any time use, copy, adapt, imply or represent that Coach's digital content is created by anyone other than, or belongs to anyone other than Coach.
Coach is granting Members a limited license to enjoy the content for personal use, not for business/commercial use or in any way that earns the Member money, unless the client receives written permission to do so.

INDEMNIFICATION
Client, at Client’s expense, shall release, indemnify and hold Coach and its directors, officers, shareholders, employees and agents, and the personal representatives and assigns of each, harmless from and against and all claims, suits, liability, cost and expenses, including without limitation, reasonable attorneys’ fees and expenses, in connection with any act or omission of Coach in providing Coaching and/or arising out of the Coaching, including harm cause by or relating to actions or inaction of other members of the group coaching program.

LIMITATIONS OF LIABILITY
Except as expressly provided in this Agreement, Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the Coaching. In no event shall Coach be liable to Client for any indirect, consequential or special damages. Coach shall not be liable for any acts or omissions by any other participant in the Pathway To Vitality Package. Coach’s entire liability for any breach of this Agreement, and Client’s sole remedy, shall be limited to $1,000.
Coach is not responsible for any technical difficulties with hardware, software, connectivity, or other technological aspects of electronic coaching sessions, and does not guarantee that the conferencing software, or group coaching sessions will be free from technical problems, available at all times, or work as expected.

DISPUTE RESOLUTION
In the event of a dispute arising out of or relating to this Agreement that cannot be settled by reasonable negotiation, Coach and Client agree to make a good faith effort to resolve the dispute through non-binding mediation before filing a civil cause of action. The party bringing the complaint is solely responsible for the cost of mediation proceedings. Client agrees that Client’s good faith participation in mediation is a condition precedent to filing any civil cause of action. The prevailing party in any arbitration or civil case filed after the conclusion of mediation shall be entitled to recover the costs of such action, including reasonable attorney’s fees.

MISCELLANEOUS TERMS
Waiver. The waiver by either Party of a breach or default of any of the provisions of this Agreement by the other party shall not be construed as a waiver of any succeeding breach or default of the same or any other provision of this Agreement, nor shall any delay or omission on the part of either party to exercise or avail itself of any right, power or privilege that it has or may have hereunder operate as a waiver of any breach or default.
Severability. If any provision or portion of this Agreement is held by a court of competent jurisdiction to be illegal, invalid, or unenforceable, the remaining provisions or portions shall remain in full force and effect, and the invalid provision or part shall be deleted as narrowly as possible to render this Agreement valid and enforceable. If the scope of any provision of this Agreement is determined to be too broad to permit enforcement to its maximum extent, such provision shall be enforced to the maximum extent permitted by law.
Governing Law. This Agreement will be governed by and interpreted in accordance with the laws of the State of Colorado without giving effect to its principles of conflicts of law.
Assignment. Neither Party may assign, transfer, subcontract or delegate any right or obligation under this Agreement without the prior written consent of the other party.
Notices. All notices shall be in writing and deemed effective when received by either electronic mail or paper mail at the address of the party to be notified provided in the introductory provision of this Agreement. Either party may change the address to which notices are to be sent by providing written notice to the other party as provided for in this section.
Section Headings. Section headings are inserted for convenience only and shall not be used in any way to construe the terms of this Agreement.
Entire Agreement. This Agreement shall be deemed to express, embody and supersede all previous statements, promises, inducements, understandings, agreements, or commitments, whether written or oral, between the parties with respect to the subject matter hereof and to fully and finally set forth the entire agreement between the parties. No previous statement, promise, inducement, understanding, or agreement made by any party hereto that is not contained herein shall be binding or valid.
Amendments. This Agreement may be modified only by a written amendment signed by authorized representatives of both Parties.
No Insurance. As Coach is an independent Contractor, Client will not be required to provide Coach with any employee, individual or group insurance policy or any other kind of insurance coverage including, but not limited to, workers compensation, general or public liability, or errors and omissions insurance.
Counterparts. This Agreement may be executed in two or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument.
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